Who We Are
SmartLGSTX ("we," "us," or "our") is a shipping cost optimization firm specializing in UPS and FedEx contract negotiation for businesses across the United States. Our website is smartlgstx.com. You can reach us at chris@smartlgstx.com.
What Information We Collect
We collect information you provide directly to us, including:
- Contact information — your name, business email address, and company name
- Shipping information — your current carrier, estimated annual shipping spend, and related logistics details submitted through our audit request form or savings calculator
- Communication records — emails, messages, or meeting notes when you contact us or book a call
We also collect certain information automatically when you visit our site:
- Usage data — pages visited, time on site, click events, and referring URLs, collected via Google Analytics (GA4)
- Device data — browser type, operating system, and general location (city/region level) via analytics cookies
- Phone interactions — if you click our phone number link, we record that click event in Google Analytics
How We Use Your Information
We use the information we collect to:
- Provide and deliver our shipping cost analysis and contract negotiation services
- Respond to your inquiries and fulfill requests for a free audit or savings estimate
- Schedule and conduct consultations via Calendly
- Improve our website, calculator tools, and service offerings
- Communicate with you about relevant updates, rate changes, or service opportunities (only where you have opted in)
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics (GA4) — website usage analytics. Google may process data in accordance with their Privacy Policy. You can opt out via Google's opt-out browser add-on.
- Calendly — meeting scheduling. When you book a call, Calendly collects your name and email. See Calendly's Privacy Policy.
These third parties are contractually obligated to handle your data securely and only for the purposes we specify.
Cookies
Our site uses cookies and similar tracking technologies primarily through Google Analytics. These cookies help us understand how visitors use our site so we can improve it. They do not identify you personally.
You can control or delete cookies through your browser settings at any time. Note that disabling cookies may affect some site functionality.
Data Retention
We retain your personal information for as long as necessary to provide our services, maintain our business relationship, or comply with legal requirements. Analytics data is retained for 26 months per our Google Analytics configuration. If you request deletion, we will remove your personal information within 30 days unless we are required by law to retain it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you
- Correction — request that inaccurate or incomplete information be corrected
- Deletion — request that we delete your personal information
- Opt-out — opt out of marketing communications at any time
- Data portability — request your data in a portable format
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at chris@smartlgstx.com.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. Our website uses HTTPS encryption for all connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: chris@smartlgstx.com
- Phone: 833-365-4789
- Website: smartlgstx.com