The Person Negotiating For You Used to Be the Person Negotiating Against You.

50+ years combined on the carrier side. Now working from the other side of the table.

Chris Tweedy, founder and CEO of Smart LGSTX, former carrier executive now negotiating carrier contracts on behalf of shippers

Chris Tweedy, Founder & CEO

Chris Tweedy spent 15+ years at one of the nation's largest carriers in sales and customer solutions. During that time, he sat across the table from thousands of shipping negotiations, on the carrier's side.

He knew which line items companies fought for. He knew which concessions the carrier was willing to make, and which ones they'd never offer unless pushed. He knew which surcharge categories had real flexibility, and which carrier reps were bluffing.

He also knew that most businesses, even large, sophisticated ones, left significant money on the table in every negotiation. Not because they weren't smart. Because they didn't have someone who'd seen both sides.

After leaving the carrier, Chris spent time as a shipping executive at a growth-stage company. Sitting on the buyer's side for the first time, he watched his own carrier rep use every tactic he'd once relied on.

He launched Smart LGSTX with a simple thesis: companies deserve an expert who knows how carriers actually think.

$2.5M in Client Savings Last Year

Almost all of it from referrals.

In our second year, referrals drove nearly all of our growth. No cold outreach, no ads, no content marketing. Our clients refer us because we deliver real savings.

100%
Referral-Driven Growth
15+
Years at a Major Carrier

What Clients Say

We ship bed frames and accent chairs, so the extra fees can really add up. Smart LGSTX walked us through charges we'd been paying for years without questioning. They explained everything clearly and helped us get a better agreement with our carrier.

Rachel Bennett Furniture and Home Goods

I thought we'd already negotiated pretty good shipping rates for our brake kits and suspension parts. Turns out there were a few things we'd missed. The team knew what to look for, and I didn't have to spend my week going back and forth with the carrier.

Marcus Collins Automotive Parts

Our olive oil gift sets are heavy, and shipping was eating into our margins. What I appreciate most was getting a clear explanation of where the money was going. No confusing pitch, just someone willing to answer our questions and help us bring those costs down.

Elena Ramirez Olive Oil and Specialty Foods

The Insider Advantage

250+ Line Items Knowledge

Chris knows which ones move and which ones don't. That knowledge is what you're hiring.

Quick Path To Savings Ready Now

Most clients see initial savings within days, not months.

Contingency Only

Zero risk. We earn when you save. If we don't deliver, there is no fee.

Vertical Expertise

We don't treat a mattress brand the same as an auto parts distributor. The surcharge profile is completely different.

Claims Filing Included

We handle every lost package and damage claim with your carrier on your behalf, at no additional cost.

Customized Rates

Every client gets a rate structure built around their actual product mix. Not a one-size-fits-all template.

Frequently Asked Questions

What is the founder's background in carrier negotiations?

Our founder spent 15+ years at one of the major carriers in sales and customer solutions, conducting carrier-side negotiations with thousands of businesses. He knew which concessions the carrier was willing to make, which surcharge categories had flexibility, and which tactics carrier reps used to protect margins.

Why was Smart LGSTX started?

After 15+ years on the carrier side, our founder moved to the buyer's side as a shipping executive at a growth-stage company. Sitting in that seat for the first time, he watched his own carrier rep use every negotiation tactic he'd once relied on, and saw first-hand how much money was being left on the table.

Does Smart LGSTX work with specific industries or any shipper?

Smart LGSTX focuses on companies shipping heavy, bulky, or oversized products where carrier surcharges stack up significantly on every shipment: furniture, mattress and bedding, auto parts, building materials, fitness equipment, food and beverage, and manufacturing.

How established is Smart LGSTX as a business?

Smart LGSTX recovered over $2.5 million in shipping savings for clients in its second year of operation. The business was built almost entirely on referrals: no cold outreach, no advertising. The client base spans multiple verticals.

Does the founder still personally handle every negotiation?

Yes. Every shipping audit is reviewed personally and every carrier negotiation is led directly. Smart LGSTX is built around specific insider expertise. There is no junior team layer between leadership and your account.

Does Smart LGSTX cover international shipping, both imports and exports?

Yes. International shipping is covered, both imports and exports. Chris's time on the carrier side included work on international accounts, which means he understands the surcharge structures, customs fee schedules, and zone-based pricing that major carriers apply to cross-border shipments. If you have international volume, it's included in your audit.

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